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Cricketcommunications.com Complaint - Cricket communications has shady, and unethical practices!
Cricketcommunications.com Complaint

Cricketcommunications.com Complaint

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Cricket communications has shady, and unethical practices!


Cricket has placed a block on my 70 year old mothers account where she can no longer pay her bill online, or over the phone at her convenience. She has been a loyal customer for over 3 years and her bill was always paid in full, and before it was even due, and she DOES NOT owe any money for unpaid bills with them, yet they refuse to take the hold off the account. They have linked her account to someone else's issue that has absolutely nothing to do with her, her name, or account. She is a senior citizen, and needs her phone service. if she hasn't done anything to warrant a hold why is one there. I don't even believe this is legal, but I do know that is is unethical, and flat out wrong! If she owed money, or did anything that warranted the action, I wouldn't even be here!! How do you treat customer this way....we are what makes the company successful, without us there would be no Cricket. Being greedy, and unethical will cost you customers!!


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